Dispatch v2.4 · Event-driven ITSM · Serverless
dispatch@prod:~$

Incidents route, escalate, and resolve themselves across your cloud-native infrastructure. Your on-call team exhales. The pipeline just flows.

See Live Sandbox
2/5
Resolved today
2
P1 active
99.97%
Uptime SLA
dispatch — incident-board — prod
LIVE
Triggered1
Acknowledged2
Resolved2
P1Kubernetes pod crash loop — payments-svc
TRIGGERED
INC-48210m 12sAuto-routing…
SLA 3m 0s
P2SSL cert expiry in 4h — api.dispatch.io
ACK
INC-48203m 44sPriya Venkataraman
SLA 12m 0s
P1Latency spike p99 >800ms — us-east-1
ACK
INC-48197m 02sMarcus Delacroix
SLA 1m 30s
P1DB connection pool exhausted — prod-rds
RESOLVED
INC-481811m 18sRunbook auto-resolved
✓ auto-resolved
P3CDN cache miss rate >60% — static assets
RESOLVED
INC-481714m 55sRunbook auto-resolved
✓ auto-resolved
Resolution Time — Last 7 days↓ 38% MTTR
// Platform modules

Every card is a
live system

Hover to trigger animations. Click to expand architecture. The deeper you go, the more the platform proves it speaks your stack.

MODULE

Smart Routing

Right alert. Right person. Right now.

Rules-as-YAML. Incidents split into parallel workflows, route by service ownership, severity, and on-call schedule — in milliseconds.

ALERTon-callslack-opsrunbook
hover to simulate
MODULE

Auto-Remediation

Event → Runbook → Done.

Trigger runbooks automatically. Restart pods, rotate certs, scale clusters — before a human reads the alert.

MODULE

SLA Engine

Breach it once. Never again.

Per-service SLA policies with automatic escalation. Countdown timers in your dashboard, not just in your head.

MODULE

YAML-Native Config

Your service desk in git.

Every routing rule, escalation policy, and runbook lives in version-controlled YAML. PR reviews for your incident management.

MODULE

Unified Observability

One pane. Every signal.

Ingest from Datadog, Prometheus, CloudWatch. Correlate signals. Surface root cause before escalation.

MODULE

On-Call Scheduler

No more 3am surprises.

Rotation schedules, overrides, and escalation chains that actually respect your team's timezone.

// The Dispatch promise

Stopwakingupat 3amforalertsthatresolvethemselves.Startdeployingincidentmanagementthatshipslikeyourcode.

// Integrations

Your stack,
already supported.

Connect Dispatch to the tools you already run in production. No custom webhooks, no glue code. Everything configured in YAML, versioned in git.

hover a chip to see details
PagerDuty
Alerting
Datadog
Observability
Slack
Comms
Terraform
IaC
Kubernetes
Runtime
GitHub
Source
Prometheus
Metrics
AWS
Cloud
Opsgenie
Alerting
Jira
Ticketing
GCP
Cloud
Splunk
SIEM
12 integrations available+ custom webhooks
// Production metrics

Numbers from
real deployments

0%
Incidents auto-resolved
without human intervention
0s
Median MTTR
down from 23 minutes
0.0M
Events processed daily
across 380+ customers
0.00%
Platform uptime
last 12 months
"

We retired PagerDuty's manual escalation the day we deployed Dispatch. Our P1 MTTR went from 23 minutes to under a minute. The YAML config fits naturally into our gitops workflow.

KW
Kenji Watanabe
Staff Platform Engineer · Meridian Financial
"

Our on-call rotation was burning people out. Dispatch auto-resolved 91% of our Kubernetes noise in the first week. The team actually sleeps through the night now.

AO
Amara Osei-Bonsu
VP Engineering · Cobalt Logistics
"

I evaluated ServiceNow and Jira Service Management. Both needed an admin. Dispatch needed a YAML file. For a 40-person engineering org, that's the only answer.

DV
Dmitri Volkov
Head of Infrastructure · Stackline Labs
dispatch — getting-started
$npm install -g @dispatch/cli
$✓ Installed dispatch@2.4.0
$dispatch init --template=k8s-production
$✓ Created dispatch.yaml
$✓ Detected: Kubernetes, Datadog, Slack
$dispatch deploy
$✓ Serverless functions deployed
$✓ Routing rules active
$→ Dashboard: https://your-org.dispatch.run
$

What problem are you
routing around?

Deploy in under 2 minutes. No servers to provision, no admin to hire. Your first incident routes itself.

Read the Docs
No credit card
Serverless — zero infra
YAML config in git
Deploy in <2 minutes